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| We reserve the right to change the contents of this page without any notice. Any use of MyRcMart is subject to the user agreeing to the following terms and conditions set forth by MyRcMart. Please read this page in its entirety before purchasing any item through MyRcMart. If you disagree with any portion of this page, you may not use MyRcMart and should exit immediately.
We deliver worldwide excepted some high risk countries with high percentage of lost rate on shipping and internet fraud. Simply add a product to the shopping cart then you will see the shipping charge on the right hand side. Please contact us If you do not see your country listed.
Shipping cost will display on the right hand side after you add a product to shopping cart. There is no registration or membership required.
EMS Express - based on every 500g
Registered Package (2000g <) - based on every 10g
Registered Package (> 2000g) - based on every 500g
We ensure your item(s) be well-packed with the suitable packaging material. Ensure item(s) arrive to you in safety.
We know all customers care about paying too much Import Duty or their packages being stuck at Custom for clearance. So we will label your package as GIFT with a Customized Invoice (Low Value) for Custom Clearance purposes.
Yes, we can post your package to your P.O.Box address. However, it is recommended to use a physical address instead.
If a shipment arrives at your door with apparent shipping damage, please refuse the delivery and let us know. If you have already accepted delivery and then find shipping damage, please contact us immediately after the item(s) arrived. Do not throw away any packing materials and contact us immediately. The return shipping cost should be afforded by customer. After we have received the defect item(s) and the defected item(s) is proved to be a damage via postal, we will send you new item(s) or have your money back. We will afford the cost of resending.
Yes for sure.
We know customers would definitely come back and complain to us if they receive a R/C Toy which is defected, and we are not happy to waste our time on arguing with customers too. So we will 100% test each R/C Toy before shipping to our customers to eliminate a possible trouble that might come to us.
Time is Money, Right? So why we give trouble to ourselves while we can simply return the defected product back to our our factory or supplier (there is no point for us send a customer a defected item and waiting for him to complain. We have no time for this kind of fun).
First, Don't Panic & Don't Get Frustrated. If we post the emails between our customers and us here you will be shocked that 99% customers who experienced trouble is because of "Do not know how to".
R/C Hobby (especially R/C Helicopter/Plane) is not just simply a toy for kids. You need experience to master it. So practicing is very important to all R/C Hobby players. First, you must read the manual when you receive your R/C Toy because a small r/c motor is much stronger than a Electric Fans. So it is dangerous if you do not read the manual before you connect the power.
If you have a problem/question, please try to write us an email and attach the photos/videos showing your question for us to diagnose it.
- Return is allowed only after authorized by our staff.
- Refund will be through the original payment method which the buyer pays, eg. You will get refund to your credit card if you pay by credit card.
- Shipping and handling charges is not refundable.
- All defective items will be replaced with brand new items. No exchange to different item unless the item is no longer available.
- The return shipping cost should be afforded by customer.
The customer might be charged for 15-20% Restocking Fee on returned items (must be still in Working & Like New Condition).
If the customer returns us an apparent Broken / Burned item (eg. Receiver / ESC), we reserve the right to charge 40-60% restocking fee on the returned item OR refuse for return. Since we experienced very few dishonest customers tried to cheat us using the old Receiver / ESC, which was run out and taken off from their helicopter, to exchange a new one from us (or refund). Please do not do that, we have been doing honest business here and profit margin is very low so we cannot take this risk. Thank you.
We only sell and post customers 100% Brand New items. If you have received a defective item, please keep it as original and post us back (to the sender's address on the package) for our inspection for exchange / refund (will be decided by us).
Electronic device is the killer for many customers because it could be damaged easily if misused (eg. incorrect wiring could burn the device immediately). So please be responsible for your work and be fair to each other.
- There is no warranty due to the nature of the products, usually misused by customers, and it is the same no matter where you buy.
- We test each single helicopter before shipping out and we only sell brand new products so the chance of receiving a defective product is likely ZERO.
- However, manufacturers do provide inspection and repairing services, and they will replace the parts for you if they found it is not the customer's fault. The following terms applied when the a customer requests this type of services.
- Customer is responsible for the both return and re-deliver shipping charge for all situations.
- Customer is responsible for any fee occurred directly or indirectly for the service.
- Final judgment will be on the decision of manufacturer or us.
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Your information has been recorded for security purposes - From United States with IP Address 38.107.191.80
Copyright © 2009. AMP International Limited - MyRcMart.com
Special Sales
2-4 CH RTF Helicopter
