IMPORTANT: Notice on buying Pure Battery
All couriers are following the new rules since 2017. We are now unable to ship pure battery due to the new regulation at the moment. So please do not purchase pure battery until further notice. However, batteries with equipment are allowed:
- Battery inside the equipment
- Batteries shipped with equipment (maximum of 3 batteries are allowed, so if the equipment has a default battery, then you may purchase 2 more extra batteries). However, this option is available only for Fedex Express. (we will ship your package by Fedex if you choose EMS because EMS does not allow)
You are recommended to buy more batteries when is possible (with equipment) because shipping pure battery will be getting more difficult and expensive than before. Thank you for your kind attention.
IMPORTANT: Payment Option Alternative to Paypal (Turkey Customers)
Since Paypal is not accepting payments from Turkey. So if you have a problem to pay with Paypal. You may sign up a free Payoneer Account here. Contact us with the Order Id. We will send you an invoice to pay.
2020-04-01: Please consider to use Express service instead.
Normal postal service has been affected in EU, AU, Canada and US because of virus spreading (you would know if you read the news). Please choose Express service if the order is urgent and important because normal registered mail package is slow at the moment (due to airline and postal services have paused operation, country locking down, etc).
This is out of our control (we cannot speed up the postal service even we blame them and we are unable to cancel and get back the shipment from the post office after shipped). Only express service has better service at the moment because they have Cargo flights. Fedex is good for Asia countries (Singapore, Japan, Korea, Malaysia), USA, Australia. We do not ship to EU by Fedex/DHL due to trouble in customs clearance but we still can ship it by EMS Express. Thank you for your kind understanding. Stay safe!
** The shipping cost of postal service is cheapest because they usually use passenger airlines to transport mails/packages. Almost all passenger airlines are suspended because of virus spreading so there is no air space to transport. Please note that we can only ship your package after the postal and airline services of your country resume operation normally If you choose the normal shipping method (registered package).
** We can only ship by Fedex Express if your order is urgent but the shipping cost is higher.
2020-03-27: Getting back to work.
The supplies are getting back on track after the factories and companies re-open in China so things are getting better slowly. We will try our best to bring more new products to our websites at bargain price for you. We will add more Tiny Whoop and related products asap. Thank you for your support and hope you stay safe.
2019-11-05: Pause selling Align products until further notice.
Due to issue on supply of Align products (the align products on our website are old and short of supply), we are forced to pause selling all Align products temporary until further notice (therefore, please do not place an order with an Align product). We need to update our catalog before selling its products again. We are so sorry for the inconvenience caused, please accept our apologies.